Answers
Frequently Asked Questions
Are these products for human use?+
No. All products sold by Rising Tide Longevity are intended strictly for in vitro laboratory and research use only. They are not for human or animal consumption, ingestion, or any therapeutic, diagnostic, or cosmetic application, and have not been evaluated by the FDA.
How do payments work?+
We do not collect card details on this website. After you place an order you'll receive secure payment instructions by email and on the confirmation screen — typically cryptocurrency, Zelle, or bank transfer. Your order is reserved and ships within one business day of payment being confirmed.
Why don't you take credit cards directly on the site?+
Research compounds sit in a category most card processors decline to support. Rather than risk unreliable checkout, we use a simple, secure manual payment workflow that keeps your order moving and your information off third-party card networks.
Is every product third-party tested?+
Yes. Every lot is independently analyzed by ISO/IEC 17025-accredited laboratories via HPLC for identity and purity, and screened fentanyl-free. The certificate of analysis ships with your order and is available on our Lab Testing page.
How is my order shipped?+
Orders ship discreetly from within the United States with tracking, using temperature-conscious packaging. Most orders dispatch within one business day of confirmed payment.
What is your return policy?+
Because these are sensitive research materials, all sales are final once shipped. If your order arrives damaged or incorrect, contact us within 7 days and we'll make it right with a replacement or reship.
Do you offer discounts?+
Yes — 10% off your first order with code WELCOME10, volume discounts on larger orders, and a discount for military and first responders. Apply your code at checkout.
Who can purchase?+
Purchasers must be at least 21 years of age and qualified to handle research materials. By ordering you accept full responsibility for lawful, compliant use and storage.